Privacy

Privacy policy

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This privacy notice provides detailed information on the types, extent, and objectives of personal data processing (referred to as \"data\") within our online platform, along with related websites, features, content, and external online representations, including our social media accounts (collectively known as the \"online platform\"). We reference the definitions found in Article 4 of the General Data Protection Regulation (GDPR) concerning terms like \"processing\" and \"controller.\"

Personal data

We only gather and make use of personal data from our users to the extent required for the operation of our website and the delivery of our content and services. The collection and use of personal information occur periodically and require user consent. However, exceptions can be made when prior consent is not feasible due to legal or practical reasons, and where data processing is permitted by law.

Types of data processed

– Data related to content (for instance, written inputs, images, videos).
– Data regarding usage (for example, websites accessed, content interests, times of access).
– Meta and communication data (which includes device details, IP addresses).

Processing of specific categories of data (Article 9 (1) GDPR)

We do not process any special categories of data.

Categories of data subjects

– Clients, potential clients, visitors, and users of the online platform, as well as business partners (collectively referred to as \"users\").

Purpose of the processing

– Offering the online platform, including its content and functionalities.
– Delivery of services under contract, as well as service and customer support.
– Responding to inquiries and facilitating communication with users.
– Engaging in marketing, promotional activities, and market research.
– Security measures.

Version: 24.05.2018

Legal basis

In accordance with Article 13 of the GDPR, we provide information on the legal basis for our data processing activities.
• The legal foundation for gathering consent is Article 6 (1) (a) and Article 7 of the GDPR.
• The basis for processing to fulfill our services, execute contractual actions, and respond to queries is Article 6 (1) (b) GDPR.
• The legal basis for processing data to meet our legal obligations is Article 6 (1) (c) GDPR.
• If processing is essential for protecting the legitimate interests of our company or a third party, and this does not override the fundamental rights and freedoms of the data subject, then Article 6 (1) (f) GDPR serves as the basis for processing.
If the processing of personal data is necessary to protect the vital interests of the data subject or another individual, Article 6 (1) (d) GDPR will apply.

Modifications and updates to this privacy policy

We encourage you to regularly review our privacy policy’s contents. We will revise the policy whenever changes in our data processing practices necessitate updates.

Safety measures

We will implement suitable technical and organizational measures to provide a level of protection that aligns with the risk, as required by Article 32 of the GDPR. This evaluation will consider current technological standards, implementation costs, as well as the nature, relevance, circumstances, and purposes of the data processing, as well as the possibility and severity of risks to individual rights and freedoms. These measures will particularly focus on ensuring the confidentiality, integrity, and availability of data, which includes managing physical access to the data, as well as safeguarding transmission and storage security. Additionally, we have established protocols to ensure the realization of data subject rights, data deletion, and responses to data risks. Moreover, we incorporate data protection strategies during hardware, software, and procedure development to align with the principle of \"data protection by design\" and \"default privacy settings\" as described in Article 25 of the GDPR.

Our security measures specifically involve the encryption of data transmitted between your browser and our server.

Collaboration with third-party processors and external entities

If we need to share data with third parties or contractual processors during our data processing activities, transfer it to them, or otherwise grant them access to the data, this will only occur under legal authority (for example, if sharing data with external parties such as payment providers is necessary for fulfilling a contract as stipulated in Article 6 (1) (b) GDPR), upon your consent, due to legal obligations, or based on our legitimate interests (such as engaging agents, web hosting services, etc.).

When we engage third parties to manage data based on an \"order processing agreement,\" this is conducted under Article 28 of the GDPR.

Transfers to third countries

If data processing occurs in countries outside the European Union (EU) or the European Economic Area (EEA), or if it takes place as part of using third-party services or sharing data with external sources, this will only be done for meeting our contractual obligations, with your consent, provided by law, or based on our legitimate interests. Subject to legal or contractual permissions, we only process or retain data outside of the EU if the specific criteria of Articles 44 (and following) of the GDPR are met. This means that processing is based on recognized guarantees, such as those ensuring a comparable level of data protection to that of the EU (for example, the “Privacy Shield” for the United States) or adherence to recognized special contractual commitments (like “standard contractual clauses”).

Rights of the data subjects

You are entitled to request confirmation regarding the processing of your data and to seek further information as well as a copy of that data in accordance with Article 15 of the GDPR.
• Under Article 16 of the GDPR, you have the right to ask for any data about you to be completed or corrected if it is inaccurate.
• Pursuant to Article 17 of the GDPR, you may request the immediate deletion of your relevant data or alternatively, seek a restriction on its processing under Article 18 of the GDPR.
• You have the right to request that the data you have provided to us be given to you in a structured, commonly used, and machine-readable format under Article 20 of the GDPR and to seek its transmission to other responsible entities.
• Furthermore, according to Article 77 of the GDPR, you can file a complaint with the appropriate supervisory authority.

Cancellation right

You have the right to withdraw your consent at any time according to Article 7 (3) GDPR, effective for future processing.

Objection right

You are allowed to object to the future processing of your personal data at any time in accordance with Article 21 of the GDPR. This objection can particularly target processing aimed at direct marketing.

Cookies and the right to object to direct marketing

We utilize both temporary and permanent cookies, which are small files stored on users' devices (for a thorough explanation of the term and its functions, see the last section of this privacy policy). Some cookies play crucial security roles, others are required for the functionality of our online platform (for example, to display the website), or to save users' choices when they confirm the cookie banner. Additionally, we or partners in technology may employ cookies for reach measurement and marketing purposes, of which users will be notified throughout this privacy policy.
Users can generally object to the use of cookies intended for online marketing across numerous services, especially concerning tracking, through the US website. http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/ Moreover, users can disable cookie storage in their browser settings. However, please be aware that this may limit the functionality of some services on our online platform.

Deletion of data

The data we process will be deleted or have their processing limited in accordance with Articles 17 and 18 of the GDPR. Unless stated otherwise in this privacy policy, we will delete data once it is no longer necessary for its intended use and this deletion does not conflict with applicable legal retention requirements. If data cannot be deleted due to other permissible purposes, its processing will be restricted, meaning the data will be blocked and not used for any other ends. This is especially relevant for data that must be retained for business or tax purposes.

Contacting us

Our website provides information to enable swift electronic contact with our company, facilitating direct communication, including a general electronic mail address (email). If an individual reaches out to the data controller either via email or using a contact form, the personal data shared by the individual is automatically stored. Personal data voluntarily provided to the data controller by an individual are retained for processing or responding to that individual. There is no distribution of this personal data to third parties. Summary:
• When users get in touch with us (via a contact form or email), their details are saved for processing the contact request and managing it in line with this agreement's terms. Article 6 (1) (b) GDPR.
• User details may be recorded in our Customer Relationship Management System (\"CRM System\") or a similar request management framework.
• We delete inquiries once they are no longer required.

Collection of access data and log files

• We gather information based on our legitimate interests, as outlined in Article 6 (1)(f) of the GDPR, whenever there is an access to the server hosting this service, which is commonly referred to as server log files. The access data we collect includes details such as the name of the requested webpage, the specific file, as well as the date and time of access, the amount of data transferred, a notification of successful retrieval, the type and version of the browser used, the user's operating system, the referrer URL (the previous site visited), the IP address, and the provider making the request.
• For security purposes, log file data is retained for a maximum of seven days, which allows us to investigate any potential misuse or fraudulent activities. However, any data that needs to be retained for legal evidence will not be deleted until the relevant matter has been fully addressed.

Online social media presence

• We actively maintain a presence on various social media networks and platforms to engage with our current customers, potential clients, and users, keeping them updated about our offerings. The terms and conditions along with the data processing policies set forth by the respective operators apply when users access these networks and platforms.
• Our privacy policy outlines that we will process the data of users engaging with us on social media platforms—for instance, those who write about our websites or send us messages.

Cookies & range measurement

• Cookies are pieces of information transmitted from our web server or from third-party servers to the browser on your computer, where they are stored for future access. These cookies can consist of small files or other types of data storage.
• Some of the cookies we utilize are known as 'session cookies.' These cookies are only saved on our website during your current visit (for example, to remember your login status or language preference, enhancing your experience on our site). A session cookie carries a randomly generated unique identification number known as a session ID, along with details about its source and duration of storage. Session cookies cannot retain any additional data and are deleted once your session ends, such as when you log out or close your browser.
• Cookies that last longer than the session are referred to as persistent cookies. They allow us to recognize your browser the next time you visit our site. We specifically use these cookies to enhance the overall user experience.
• Users are made aware of our cookie usage in relation to pseudonymous reach measurement through this data protection declaration.
• If a user prefers not to have cookies stored on their device, they can disable this feature in their browser's system settings. Additionally, cookies that have already been saved can be deleted through these settings at any time. Please note that disabling cookies might restrict certain functionalities of our online services.
• Users can opt out of cookies used for reach measurement and advertising purposes via the deactivation page provided by the network advertising initiative. http://optout.networkadvertising.org/ ) and additionally the US website ( http://www.aboutads.info/choices ) or the European website ( http://www.youronlinechoices.com/uk/your-ad-choices/ ).

Google Analytics

• In compliance with our legitimate interests, specifically for the analysis, optimization, and economic operation of our online services as stated in Article 6 (1)(f) of the GDPR, we use Google Analytics, a web analytics service provided by Google LLC. Google employs cookies for this service, and information generated by the cookie about the user's interactions with our website's offerings is typically sent to and stored on a Google server in the United States.
• Google is a participant in the Privacy Shield framework, ensuring compliance with European data protection regulations. https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active ).
• On our behalf, Google uses this information to assess how users interact with our online services, compiling reports on activities, and providing additional services related to the utilization of our online offerings and the internet as a whole. The processed data may result in the creation of pseudonymous user profiles.
• We utilize Google Analytics with activated IP anonymization, meaning that the IP address of users is truncated by Google within member states of the European Union or in other countries that participate in the European Economic Area agreement. Only in exceptional cases is the full IP address transferred to a Google server in the US and shortened there.
• The IP address transmitted by your browser will not be merged with other Google data. Users can refuse cookie usage by adjusting the appropriate settings in their browser, and they can also prevent Google from collecting cookie-generated data linked to their site usage by installing a browser plugin available at the specified link. http://tools.google.com/dlpage/gaoptout?hl=de .
Opt-out cookies block future data collection when you visit this website. To ensure Universal Analytics data collection is disabled across various devices, opting out must be performed on all devices being used. If you click here, the opt-out cookie will be established.
Deactivate Google Analytic
• For more details regarding Google's data usage, your settings, and options to object to such usage, please refer to the Google website, which covers topics like data usage by Google when utilizing partner websites or apps, advertising purpose data usage, and managing information used to present advertisements. https://www.google.com/intl/de/policies/privacy/partners • As part of our online offerings, we incorporate what are known as social plugins from Facebook, a service operated by Facebook Ireland Ltd., at 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. According to Article 6 (1)(f) of the GDPR, we embed third-party content or services to integrate offerings such as videos or fonts into our site. This process assumes that the third-party providers require access to the users’ IP addresses to deliver content effectively; without the IP address, they cannot send the content to the users’ browsers. Thus, the IP address is crucial for displaying that content. We strive to use only providers that utilize IP addresses solely to deliver their content. Furthermore, third-party providers might employ pixel tags for statistical or marketing evaluations, enabling us to analyze visitor traffic on our website. Information may be stored pseudonymously in cookies on the user’s device with technical data like browser and operating system information, referring websites, visit timestamps, and additional details about the utilization of our online offerings—all of which can be linked to data from other sources. https://policies.google.com/technologies/ads • Below, we provide an overview of third-party providers and their respective content along with links to their privacy policies, which include further information on data processing and previously mentioned opt-out options. https://adssettings.google.com/authenticated • The integration of Google Fonts is carried out through a server request made to Google, typically located in the USA. Refer to their privacy policy for details.

• We utilize Hotjar, a web analytics and optimization service provided by Hotjar Ltd, located at Level 2, St Julians Business Centre, 3 Elia Zammit Street, St Julians STJ 1000, Malta, Europe. Hotjar enables us to understand user interactions on websites that use its services (commonly referred to as heat maps), such as tracking how far users scroll, which buttons they click, and how frequently. Additionally, Hotjar collects technical information like language preferences, system, screen resolution, and browser type. Temporary user profiles may be created during their website visit, and Hotjar provides tools for gathering direct feedback from website users, offering valuable insights to enhance our sites' speed and user-friendliness.

• We use the external code of the JavaScript framework “jQuery” provided by the jQuery Foundation.
• Our operations align with our legitimate interests, focusing on the profitability of our online services in accordance with Article 6 (1)(f) of the GDPR, utilizing affiliate programs. To achieve this, we implement tracking cookies on our website, which accurately monitor sales and/or leads with our partners. These cookies are small text files that get saved on your computer upon visiting our site. Importantly, these tracking cookies do not collect personal data; rather, they store our identifier on the partner's site and the order number of the advertising material clicked by visitors. This information is crucial for processing payments between us and advertisers. The partner identification number linked to a completed transaction is used for commission allocation to the referring partner.

• External fonts from Google, LLC., https://www.google.com/fonts You can choose to refuse the use of cookies by modifying your browser settings, but be aware that opting out may limit your access to certain features of this website. https://policies.google.com/privacy , Opt-out: https://adssettings.google.com/authenticated .

We prioritize responsible gambling practices, ensuring gambling remains enjoyable. Users must be 18 years or older to access this site, and we urge everyone to play with caution. It is essential for each player to be aware of the laws and regulations pertaining to online gambling in their jurisdiction. https://www.hotjar.com/privacy , Opt-out: https://www.hotjar.com/opt-out .

• We gather data based on our legitimate interests, as outlined in Article 6 (1) (f) of the GDPR, whenever there is access to the server hosting this service. This data collection, known as server log files, includes details such as the website name accessed, the specific file requested, the date and time of the access, the volume of data transferred, a confirmation of successful access, the type and version of the browser used, the user's operating system, the URL of the referrer (previous site), IP address, and information about the service provider making the request. https://jquery.org .

Affiliate

• For security purposes, log file data is kept for a maximum duration of seven days to aid in investigations of misuse or fraudulent activity, after which it is deleted. However, any data that is essential for evidentiary reasons will be retained until the conclusion of the respective incident.
• We actively manage our presence on various social media networks and platforms to engage with current customers, prospective clients, and users, as well as to keep them updated on our offerings. It’s important to note that when interacting with these networks, you are subject to the terms and data handling practices set forth by the respective platform operators.